Privacy Policy
1. Information We Collect
We collect various types of information to provide and improve our services to you. This information includes:
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Personal Information: When you create an account or subscribe to a premium service, we may collect personal information such as your name, email address, payment details (processed through App Store or Google Play), and other information necessary to provide our services.
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Usage Data: We collect information about how you use the App, including your interaction with trading signals, the pages you visit, and other activities within the App. This may include device type, operating system, app version, and other technical data.
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Location Information: We may collect your IP address or other location-based data for analytics purposes, to improve user experience, and to comply with legal requirements.
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Communications: If you contact us for support or inquiries, we may collect information from your messages, including email content or other communications.
2. How We Use Your Information
The information we collect is used for the following purposes:
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To Provide Services: To deliver the trading signals and content you request through the App, including providing you with personalized alerts and updates.
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To Improve the App: We use usage data to improve the functionality, performance, and user experience of the App.
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To Process Payments: We use payment information to process transactions through the App Store or Google Play Store or in-app purchase information for users who purchase subscriptions.
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To Communicate with You: We may use your contact information to send you notifications, updates, promotional materials, or respond to your support inquiries.
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To Ensure Security: We may use your information to detect and prevent fraudulent activity, as well as ensure the security and integrity of the App.
3. Data Sharing and Disclosure
We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, analytics providers) who assist us in operating the App and providing services to you. These third parties are obligated to protect your information and are prohibited from using it for any other purpose.
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Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified if your information is transferred or subject to a different privacy policy.
4. Data Retention
We retain your personal information for as long as necessary to provide the services you have requested and to comply with our legal obligations. When you delete your account or stop using the App, we will delete your personal information, unless we are required to retain it for legal or security reasons.
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. By using the App, you acknowledge and accept the inherent risks associated with the transmission of information online.
6. Your Rights and Choices
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Access and Update Your Information: You may access and update your personal information by logging into your account or contacting us at [support@goldxfx.com].
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Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or push notifications by following the unsubscribe instructions provided in the communication or adjusting your notification settings within the App.
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Data Deletion: You can delete your account and associated data at any time by contacting us or following the process outlined in the App's settings. Please note that certain data may need to be retained for legal or security purposes.
7. Children's Privacy
The App is not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy in the App and update the "Effective Date" at the top of the policy. Your continued use of the App after any changes to the Privacy Policy constitutes your acceptance of the updated terms.
9. International Transfers
If you are accessing the App from outside [Your Country/State], please be aware that your information may be transferred to and stored in [Country/State] or other locations where our servers are located. By using the App, you consent to the transfer of your information to these locations, which may have different data protection laws than your country of residence.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights under this policy, please contact us at:
GOLDX Support
Email: support@goldxfx.com
Phone: +44 7878966228
Thank you for trusting GOLDX with your personal information.